Last updated: 24 July 2026
Who we are
LASERIQ provides independent kitchen and bathroom measured survey services. For questions about this notice or your personal information, contact info@laseriq.co.uk.
Information we collect
When you contact us or request a quote, we may collect your name, email address, telephone number, property postcode, project details, preferred timing and the content of your message. If you become a customer, we may also hold appointment, correspondence, property survey, quotation, invoice and payment records.
How and why we use it
We use this information to respond to enquiries, prepare quotes, arrange and deliver survey services, provide customer support, maintain business records, meet legal obligations and protect the security of the service.
Depending on the situation, our lawful basis is taking steps at your request before entering a contract, performing a contract with you, complying with a legal obligation, or our legitimate interests in operating and improving the business and responding to enquiries. We do not use contact-form details for unrelated marketing without the appropriate permission.
Who receives the information
We may use trusted providers for website hosting, business email, appointment management, accounting and professional support. They may process information only as needed to provide their services. We may also disclose information where the law requires it or where necessary to establish, exercise or defend legal claims.
How long we keep it
Enquiries that do not become bookings are normally reviewed and deleted within 12 months. Customer, survey, transaction and tax records may be retained for up to seven years after the relevant service, or longer where a legal claim, dispute or other legal requirement makes that necessary.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we take steps intended to ensure an appropriate safeguard or lawful transfer mechanism is used.
Cookies and analytics
This version of the website does not include advertising trackers or non-essential analytics cookies. The hosting provider may keep technical server logs for security and reliability. If optional analytics, calendars, payments or other third-party tools are added, this notice and the site’s consent controls should be updated before those tools are enabled.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase personal information; restrict or object to its use; and receive certain information in a portable form. Where processing is based on consent, you may withdraw that consent. You also have the right to complain to the UK Information Commissioner’s Office.
Your right to object: where we rely on legitimate interests, you can object to that use of your personal information. We will consider your request and stop the processing unless there is a compelling lawful reason to continue.
Keeping information secure
We use reasonable organisational and technical measures designed to protect information against unauthorised access, alteration, loss or disclosure. No internet transmission or storage system can be guaranteed completely secure.
Changes to this notice
We may update this notice when our services, providers or legal obligations change. The latest version will be published on this page with a revised date.
Contact us
To ask a privacy question or exercise a data protection right, email info@laseriq.co.uk.